ABOUT
YMEC Facilities
Founded by Ron Greene, the family run business continues to uphold the strong professional values that Ymec Facilities are known for.
Our high standards and ability to work with our customers individual requirements has gained us a strong reputation and long-standing customer relationships.
The teams’ ongoing training is of an upmost importance to us, and we invest heavily to ensure that each member is up to date with all required regulations and certifications.
At Ymec Facilities we are dedicated to providing our customers with safe, reliable and competitively priced HVAC solutions.
OUR PURPOSE
Our purpose is to deliver optimal heating solutions to commercial buildings; providing comfort and compliance for users, whilst removing common site-management frustrations.
We will do this by providing creative, methodical thinking in our innovative designs, followed by the pragmatic, effective installation of heating systems.
The core tenets of our work are safety, efficiency, and effectiveness.
YMEC Mission Statement
OUR PROMISE
The moment you contact Ymec Facilities, you’ll feel at ease discussing whatever issues you have. This is because you will always receive a prompt response from a professional, friendly, and knowledgeable member of our team!
1.
Our colleague will take the time and care to truly acknowledge your needs and reassure you that understanding has been reached, along with a genuine feeling of caring for you as a customer.
2.
Through careful questioning we will help you share all the relevant key information required to clarify the situation, enabling us to then make the most pertinent recommendations to suit your circumstance.
3.
When you receive our proposed solution, you will enjoy the lack of jargon and the simplicity of the explanations given. We know that most customers are not heating engineers, and you’ll feel comfortable at whatever level of experience you have.
4.
Upon installation, our engineers will arrive on time, professionally dressed, and ready to work. They will diligently apply their extensive experience and up-to-date skills, while being considerate of others using the site.
5.
You will be impressed by the high standards of our work and reassured by the documentation provided to confirm that all regulations have been met.
6.
After the installation, you’ll benefit from a long-term, trusted relationship with a team that cares about your site, system, and people. We will be there for maintenance, and when you need emergency response too, giving the same high level of service on every occasion. You’ll gain the confidence to recommend us and the loyalty to stay with us as we move forward together.
Our Core VALUES
We demonstrate that the needs of the customer are our true priority, proving service excellence through action.
We turn up when we should and do what we promise – always
We speak and write in simple, jargon-free language, taking time to ensure understanding is reached on both sides.
All of our team will be highly knowledgeable, expert, and professional in their behaviours at all times.
We bring extensive capability and up-to-date skills to all the work we undertake. This is based on qualification and lived experience.
Meet THE TEAM
Ron Greene
Founder & Consultant
Russ Greene
Director & Gas Safe Engineer
Tom Greene
Plumber
Tom Humphrey
Gas Safe Engineer
Peter Kaffo
Gas Safe Engineer
Lee Bonnie
Electrician
